Orders & Shipping
Shipping Information
At Noire Swimwear, we strive to ensure your orders are processed and delivered promptly. Here is all the information you need regarding shipping:
- Order Processing: Orders placed till 4pm (GMT+3) will be processed on the same day.
- In-Stock Items: Most items are shipped within 24 hours and typically arrive at Romanian addresses within one business day. However, due to unforeseen circumstances, some orders may take longer.
Shipping Times
- FAN Courier (Romania only): Delivery within 1-2 days
- DHL Express (Europe): Delivery within 1-2 days
- DHL Express (Rest of the world): Delivery within 3-5 days
For international orders, all shipments are sent via express delivery. Please note that delays may occur due to customs procedures.
Duties & Taxes
Shipments outside of the EU may be subject to import duties and taxes. These charges are the responsibility of the recipient. Rates vary by country and order specifics, so we recommend contacting your local customs office for current charges to avoid unexpected costs.
Order Tracking
Once your order is dispatched, you will receive an email with tracking details. You can track your order using these details or by logging into your Noire Swimwear account. Typically, delivery takes 2-7 business days from dispatch. We will keep you updated with tracking information and an estimated arrival date.
Cancellations
To cancel or make changes to an order, please contact Customer Care by email at customercare@noire-swimwear.com or by phone at +40 731 (413) 342 as soon as possible. Once an order has been processed, it cannot be canceled.
Delivery During Events or Sale Periods
During sale periods, delivery times may be longer. Please allow 2-3 business days for order dispatch during these busy times. Sign up for Noire Swimwear news on the bottom left navigation of our website to be notified about events and sales.
Questions About Shipping
If you have any questions regarding shipping or your delivery, please contact our Customer Care Team:
- Email: customercare@noire-swimwear.com
- Phone: +40 731 (413) 342
- WhatsApp: +40 731 (413) 342
We are here to assist you with any inquiries and ensure a smooth delivery experience.