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Shipping Information
If your order is placed after 2pm it will be processed the next business day.
Noire Swimwear orders are delivered Monday to Friday between 9am and 5 pm.
Most in-stock items are shipped within 24 hours and will arrive to a Romanian address within one-two business day however occasionally due to situations beyond our control some orders may take longer.
All orders sent outside Romania are sent express delivery however may incur delays pending on Customs.
DUTIES & TAXES
Shipments outside of the EU may be subject to import duties and taxes, which are the responsibility of the recipient. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. We suggest you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
SHIPPING TIMES
FAN COURIER (only in Romania): delivery within 1-2 days
DHL Express Worlwide: delivery within 2-4 days In Europe.
Rest of the world: delivery within 3-7 days
ORDER TRACKING
Once your order has been dispatched, you will receive an email with tracking details, which will allow you to track your order every step of the way. You can also check the status of your order by logging into your account.
Depending on your location, delivery will normally take 2-7 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your Noire Swimwear account.
CANCELLATIONS
As your purchase will be prepared quickly for dispatch, please contact Customer Care by e-mail at customercare@noire-swimwear.com or by telephone at +40731413342 as soon as possible to cancel or make any changes to an order. While we’re unable to cancel an order once it has been processed.
FREE SHIPPING
If your order qualifies for free shipping, the cost of shipping will be automatically deducted from your order total.
From time to time, we may offer free shipping promotions. Please note that free shipping promotions will be applied to your order on the payment page and may be subject to terms & conditions (such as minimum spend or specific dates). To be notified of any future free shipping or other promotions by email, simply sign up to Noire Swimwear news on the bottom right navigation.
DELIVERY DURING EVENTS OR SALE PERIODS
During sale periods, you may experience a delay in receiving your order, we apologise in advance for any inconvenience. Please allow at least 2 to 3 business days for us to dispatch your order during these busy periods.
To be notified when we have events and sales simply sign up to NOIRE SWIMWEAR news on the bottom left navigation.
QUESTIONS ABOUT SHIPPING
If you have any questions related to shipping or your delivery, please contact our Customer Care Team:
customercare@noire-swimwear.com
phone: +407131413342
what’s app: +40731413342
